UX Case Study · Executive Briefing 2026

STARJAMMER
Yamoto 6.1

Satellite Tracking · Harnessing the Power of Space for Global Connectivity

Lead UX Designer AI-Augmented Workflow Full Product Lifecycle
12
Distinct user personas researched
6
Audience segments served
4wk
Mixed-methods research sprint
5
Critical UX findings driving the roadmap
01 · OVERVIEW

Executive Summary

StarJammer Yamoto 6.1 is a real-time, multi-platform satellite tracking platform built to serve a radically diverse user base — from professional aerospace operators and JAXA researchers to amateur astronomers, educators, and the general public. This case study documents the complete design journey: from problem discovery through AI-augmented design to the delivery of a scalable, accessible, and commercially differentiated product.

◎
Discover

Stakeholder interviews, competitor analysis, heuristic evaluation

⬡
Define

12 personas · 6 segments · card sorting · journey mapping

✦
Design

Lo-fi wireframes → AI-augmented Hi-Fi · Yamoto 6.1 system

⊕
Deliver

Findings report · component library · engineering handoff

02 · PROBLEM

One Interface, Many Users

StarJammer's core dashboard delivered formidable technical capability — but a single-register, expert-coded interface that excluded the majority of its intended user base. Early heuristic reviews surfaced five engagement-killing patterns threatening retention.

F1 · ONBOARDING
Expert-First Entry, No Guided Path

8 of 12 personas experienced immediate, often terminal friction at first launch with no onboarding scaffold in place.

F2 · SHARING
Engagement Ceiling at Wonder Moments

High-emotion events — ISS passes, close approaches — had no outward path. Six personas identified this as their highest unmet need.

F3 · HISTORICAL DATA
Live Only — Research Workflows Broken

The telemetry panel showed only live values. Researchers needing trend analysis were forced into external tools entirely.

F4 · AI ASSISTANT
Corner Widget, Missed Opportunity

The AI Mission Assistant was a generic corner prompt. Seven personas could derive substantial value — but the connection was never made.

F5 · AUDIENCE MODES
One Register Cannot Serve All

A JAXA researcher and a 10-year-old in a classroom cannot share the same information density. Mode-switching architecture was entirely absent.

RESEARCH QUESTION
"What specific interface, content, and interaction design changes will make StarJammer meaningfully more usable and valuable across its full spectrum of users?"
03 · PROCESS

Research Approach

A four-week mixed-methods sprint combining stakeholder interviews, competitive analysis, card sorting, and qualitative usability evaluation across all 12 personas.

01
Discovery

Stakeholder interviews · Competitor analysis · Heuristic evaluation · Industry benchmarks

02
Define

Card sorting for IA · 12 persona deep-dives · Journey mapping across 5 lifecycle stages

03
Design

Lo-fi wireframes → AI-augmented Hi-Fi → Design system Yamoto 6.1

04
Evaluate

Qualitative usability evaluation · Inductive & deductive coding · Saturation testing

04 · AI + HUMAN

Where AI Accelerates, Humans Decide

AI was integrated as a collaborative design partner throughout — accelerating synthesis, generating visual assets, and scaling documentation. Human judgment shaped every decision. Neither alone was sufficient.

◉
Human
  • Empathy & intuition
  • Contextual judgment
  • Ethical framing
  • Stakeholder trust
  • Lived experience
⊕
Together
◈
AI
  • Pattern recognition
  • Synthesis at scale
  • Rapid iteration
  • Documentation velocity
  • Asset generation
⬡
Research Synthesis

Pattern identification across 12 persona profiles and usability coding data — weeks of manual synthesis reduced to days.

✦
Visual Asset Generation

High-fidelity UI imagery, orbital visualisations, and branding assets iterated rapidly with AI image tools.

◎
Design System Acceleration

Component specs, token documentation, and Yamoto 6.1 design system guide produced on an accelerated schedule.

◈
UX Writing at Scale

Alert copy, onboarding microcopy, and settings labels across 100+ UI strings drafted with AI assistance and human editorial review.

05 · IMPACT

Strategic Value

The StarJammer UX programme created the architectural and research foundation for a platform that can serve the full spectrum of the space-tracking market — from defence operators to 10-year-olds discovering the ISS for the first time.

↗
User Acquisition

Sharing layer unlocks viral discovery. Every unshareable wonder moment was a missed acquisition event. Story Cards fix that.

↺
Retention

Persona-aware onboarding and mode switching reduce early churn across all 6 segments — especially the 8 personas hitting terminal friction.

⊞
Market Expansion

Classroom Mode and Family Mode open StarJammer to education and consumer markets well beyond professional operators.

◈
Competitive Moat

No direct competitor offers AI-assisted satellite operations with persona-aware modes. StarJammer defines the category.

⬡
Monetisation

PLG funnel with free trial, seamless upgrade flow, and retention architecture optimises lifetime customer value.

⚡
Design Velocity

AI-augmented workflow delivered a comprehensive UX programme and full design system on an accelerated 4-week timeline.

STARJAMMER

12 personas · 6 audience segments · 4-week research sprint
AI-augmented design workflow · Yamoto 6.1 design system · WCAG 2.2 AA