UX Case Study · Executive Briefing 2026

STARJAMMER
Yamoto 6.1

Satellite Tracking · Harnessing the Power of Space for Global Connectivity

Lead UX Designer AI-Augmented Workflow Full Product Lifecycle
12
Distinct user personas researched
6
Audience segments served
4wk
Mixed-methods research sprint
5
Critical UX findings driving the roadmap
01 · OVERVIEW

Executive Summary

StarJammer Yamoto 6.1 is a real-time, multi-platform satellite tracking platform built to serve a radically diverse user base — from professional aerospace operators and JAXA researchers to amateur astronomers, educators, and the general public. This case study documents the complete design journey: from problem discovery through AI-augmented design to the delivery of a scalable, accessible, and commercially differentiated product.

Discover

Stakeholder interviews, competitor analysis, heuristic evaluation

Define

12 personas · 6 segments · card sorting · journey mapping

Design

Lo-fi wireframes → AI-augmented Hi-Fi · Yamoto 6.1 system

Deliver

Findings report · component library · engineering handoff

02 · PROBLEM

One Interface, Many Users

StarJammer's core dashboard delivered formidable technical capability — but a single-register, expert-coded interface that excluded the majority of its intended user base. Early heuristic reviews surfaced five engagement-killing patterns threatening retention.

F1 · ONBOARDING
Expert-First Entry, No Guided Path

8 of 12 personas experienced immediate, often terminal friction at first launch with no onboarding scaffold in place.

F2 · SHARING
Engagement Ceiling at Wonder Moments

High-emotion events — ISS passes, close approaches — had no outward path. Six personas identified this as their highest unmet need.

F3 · HISTORICAL DATA
Live Only — Research Workflows Broken

The telemetry panel showed only live values. Researchers needing trend analysis were forced into external tools entirely.

F4 · AI ASSISTANT
Corner Widget, Missed Opportunity

The AI Mission Assistant was a generic corner prompt. Seven personas could derive substantial value — but the connection was never made.

F5 · AUDIENCE MODES
One Register Cannot Serve All

A JAXA researcher and a 10-year-old in a classroom cannot share the same information density. Mode-switching architecture was entirely absent.

RESEARCH QUESTION
"What specific interface, content, and interaction design changes will make StarJammer meaningfully more usable and valuable across its full spectrum of users?"
03 · PROCESS

Research Approach

A four-week mixed-methods sprint combining stakeholder interviews, competitive analysis, card sorting, and qualitative usability evaluation across all 12 personas.

01
Discovery

Stakeholder interviews · Competitor analysis · Heuristic evaluation · Industry benchmarks

02
Define

Card sorting for IA · 12 persona deep-dives · Journey mapping across 5 lifecycle stages

03
Design

Lo-fi wireframes → AI-augmented Hi-Fi → Design system Yamoto 6.1

04
Evaluate

Qualitative usability evaluation · Inductive & deductive coding · Saturation testing

04 · AI + HUMAN

Where AI Accelerates, Humans Decide

AI was integrated as a collaborative design partner throughout — accelerating synthesis, generating visual assets, and scaling documentation. Human judgment shaped every decision. Neither alone was sufficient.

Human
  • Empathy & intuition
  • Contextual judgment
  • Ethical framing
  • Stakeholder trust
  • Lived experience
Together
AI
  • Pattern recognition
  • Synthesis at scale
  • Rapid iteration
  • Documentation velocity
  • Asset generation
Research Synthesis

Pattern identification across 12 persona profiles and usability coding data — weeks of manual synthesis reduced to days.

Visual Asset Generation

High-fidelity UI imagery, orbital visualisations, and branding assets iterated rapidly with AI image tools.

Design System Acceleration

Component specs, token documentation, and Yamoto 6.1 design system guide produced on an accelerated schedule.

UX Writing at Scale

Alert copy, onboarding microcopy, and settings labels across 100+ UI strings drafted with AI assistance and human editorial review.

05 · IMPACT

Strategic Value

The StarJammer UX programme created the architectural and research foundation for a platform that can serve the full spectrum of the space-tracking market — from defence operators to 10-year-olds discovering the ISS for the first time.

User Acquisition

Sharing layer unlocks viral discovery. Every unshareable wonder moment was a missed acquisition event. Story Cards fix that.

Retention

Persona-aware onboarding and mode switching reduce early churn across all 6 segments — especially the 8 personas hitting terminal friction.

Market Expansion

Classroom Mode and Family Mode open StarJammer to education and consumer markets well beyond professional operators.

Competitive Moat

No direct competitor offers AI-assisted satellite operations with persona-aware modes. StarJammer defines the category.

Monetisation

PLG funnel with free trial, seamless upgrade flow, and retention architecture optimises lifetime customer value.

Design Velocity

AI-augmented workflow delivered a comprehensive UX programme and full design system on an accelerated 4-week timeline.

STARJAMMER

12 personas · 6 audience segments · 4-week research sprint
AI-augmented design workflow · Yamoto 6.1 design system · WCAG 2.2 AA